ADENIYI ESTHER ADEDOTUN

Administrative & Digital Operations Professional

Ibadan, NG.

About

Highly motivated and analytical professional with 1 year of experience in administrative management and digital operations, complemented by a B.Sc in Computer Science. Adept at optimizing office workflows, managing critical data, and leveraging digital tools to enhance productivity and service delivery. Proven ability to support organizational goals through meticulous record-keeping, efficient communication, and proactive problem-solving.

Work

Ministry of Establishment and Training

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Secretary

Ibadan, Oyo, Nigeria

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Summary

Orchestrates comprehensive administrative and operational support, ensuring efficient departmental workflow and accurate record management for senior leadership.

Highlights

Managed all official correspondence, including drafting, typing, and filing letters, memos, and reports, ensuring 100% accuracy and timely distribution.

Coordinated and organized numerous meetings, conferences, and training sessions, successfully facilitating critical departmental communication and development initiatives.

Maintained and updated comprehensive departmental records and filing systems, improving data retrieval efficiency by an estimated 15%.

Safeguarded confidential documents and sensitive information, upholding strict compliance with organizational privacy protocols.

Streamlined office supply management and coordinated equipment operations, contributing to uninterrupted departmental productivity.

Sonaj System Consultz

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Digital Officer & Secretary

Ibadan, Oyo, Nigeria

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Summary

Spearheaded digital operations and administrative support, enhancing customer engagement and optimizing executive functions for a consulting firm.

Highlights

Managed customer inquiries and feedback across online platforms, improving response times and enhancing client satisfaction by 20%.

Maintained and ensured the accuracy of critical customer databases, supporting efficient data-driven decision-making.

Identified and implemented new digital tools, significantly enhancing overall productivity and streamlining service delivery processes.

Provided essential technical support for company-wide digital platforms, resolving issues promptly to minimize operational disruptions.

Coordinated executive schedules, appointments, and travel logistics, ensuring seamless operations for senior management.

Education

Federal University of Oye, Ekiti

Oye, Ekiti, Nigeria
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B.Sc Computer Science Grade:

Languages

English

Certificates

Customer Service Officer

CSIA

Occupational Safety & Health Training

OSHA ACADEMY

Health, Safety & Environment Training

OSHA ACADEMY

Skills

Administrative Support

Office Management, Records Management, Scheduling, Correspondence Management, Logistics Coordination, Technical Support, Procurement Processes, Confidential Information Handling.

Digital Tools & Systems

Database Management, Online Platforms, Digital Workflow Optimization, Digital Tools Implementation, Technical Support.

Communication & Interpersonal

Written Communication, Oral Communication, Interpersonal Skills, Stakeholder Engagement, Cross-cultural Communication, Customer Service, Team Collaboration.

Problem Solving & Adaptability

Problem Solving, Decision Making, Time Management, Adaptability, Deadline Management, Independent Work, Organizational Skills.

Office Productivity

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Office Suite, Google Workspace, Internet Research, Data Entry.